It’s increasingly challenging to connect with a real person at HMRC. In January, nearly a million calls were left unanswered during the rush to meet the self-assessment tax return deadline
Jeremy Hunt Directs HMRC to Maintain Telephone Lines Operational
Jeremy Hunt has instructed HM Revenue & Customs (HMRC) to abandon its plans to shut down its telephone lines during the summer.
HMRC to Shut Down Telephone Services for Half-Yearly Intervals
HMRC is set to implement a yearly summer hiatus for its telephone services as part of a strategy to encourage more online interactions.
To beat inflation, city boss places staff on gold payroll: “It didn’t make sense to pay them with pounds.”
To help keep inflation at bay, staff from a London financial services firm were offered the chance to be paid in gold instead of pounds and pence.