Virgin Media has been fined £28 million by Ofcom after the UK telecoms regulator found that the company repeatedly made it difficult for customers to cancel their contracts.
BT expands savings programme after mixed full-year results
BT Group delivered a mixed set of annual results on Thursday, with falling revenues offset by stronger profits, improved customer trends and an expanded long-term cost-saving programme.
O2 risks customer exodus amid backlash over ‘unfair’ price hikes
O2 is facing the prospect of losing more than two million customers after unexpectedly raising monthly mobile bills by £2.50, according to new data from consumer group Which?.
BT Tower to be Converted into Hotel Following Sale for £275 Million
The BT Tower, a prominent feature of London’s skyline, has been purchased from the telecommunications giant by MCR Hotels for £275 million.
BT’s earnings soar following significant increase in broadband charges due to inflation.
BT’s profits soared after implementing a 14% hike in prices for its broadband and mobile services, affecting millions of customers.
BT defends price increases in response to Which labelling them as “outrageous”.
BT Group PLC (LSE: BT.A) has stood by its recent increases in broadband and mobile prices following criticism from the consumer advocacy group Which? who labelled the hikes as “outrageous”.
Drahi takes BT biggest shareholder stake close to 25pc
Altice, the largest shareholder of BT Group PLC (LSE: BT.A), led by billionaire Patrick Drahi, has raised its stake by acquiring an additional 650 million shares.
BT Plans to Eliminate as Many as 55,000 Positions – Aims to Substitute One Fifth with AI Technology
BT, the telecommunications behemoth, has announced plans to significantly reduce its workforce, from 130,000 to somewhere between 75,000 and 90,000 by the end of the financial year 2030.
An investigation by a watchdog is being launched into broadband suppliers due to delays in switching services.
Ofcom had mandated internet providers to introduce the “one touch switch” service by Monday to help customers facing steep bill hikes.
BT investigated over inflation-busting price rises
BT is currently under investigation for hiding inflation-busting price increases in its contracts. Customers are now bracing for a sharp rise in their bills.
BT plans to save £100mln through merger
BT Group PLC announced plans to combine its Global Enterprise and Global units into a single, B2B unit called BT Business. This move will result in cost savings of at
Mobile phone companies are accused of hiding double-digit price increases from customers
As consumers prepare for a double-digit increase in their bills next fiscal year, mobile phone and broadband providers are accused of concealing inflation-busting price hikes in customer contracts.